A QUICK CHECK FIRST
What you’ll need
- Your ZivoPlay access details: an M3U playlist link or Xtream Codes (server URL, username and password). We provide both formats—choose the one you prefer that your player supports.
- Your Formuler model and MYTVOnline version.
- Your choice of M3U or Xtream Codes; both formats are available from ZivoPlay.
MYTVOnline versions use different menus. Confirm both the Formuler model and the MYTVOnline version before following an older video.
Returning after a renewal? Check your existing setup first. Don’t delete a working playlist unless you need to replace its details.
Let’s get you connected.
0 of 5 steps complete- 01
Find the connection settings
Open MYTVOnline and locate its connections or content-source manager. MYTVOnline 2 and 3 expose portal connections through their connection menus; MYTVOnline 4 uses Settings > App Settings > Content Sources. Menu wording can vary with updates.
- 02
Choose M3U or Xtream Codes
ZivoPlay provides both formats. For Xtream Codes, choose the XC connection option (sometimes labelled Add Portal) with username and password fields. For M3U, choose Add Playlist. Follow just your chosen method below.
Use Xtream CodesServer URL + username + password
- Select Xtream Codes or XC API in your player.
- Name the connection ZivoPlay.
- Enter the server URL, username and password provided by ZivoPlay in the three matching fields.
- Save or sign in, then let the channel list load.
Use M3UOne complete playlist link
- Select M3U, Playlist URL or Add playlist in your player.
- Name the playlist ZivoPlay.
- Paste the complete M3U link provided by ZivoPlay into the playlist URL field. Do not shorten it or split out its login details.
- Save or load the playlist, then let the channel list load.
For a TV app managed on its publisher’s website, use the same choice there if offered. If only one format is supported, use that one. Need your details again? Contact ZivoPlay.
- 03
Save the source details
Name the source ZivoPlay. For Xtream Codes, check the server URL, username and password. For M3U, check the complete playlist link. Keep the URL prefix and port exactly as supplied. Do not choose a MAC-only portal connection for these login details.
- 04
Connect and load the guide
Save and connect. Allow the channel list and programme guide to populate, then test live playback. Set the device’s time zone to London. Use a supplied EPG URL only when the source configuration requires it.
- 05
Keep your source when renewing
If support confirms your credentials have not changed, refresh the existing source after renewal. Keeping the source avoids unnecessarily recreating favourites. If you receive new details, edit the existing connection carefully and reconnect.
IF SOMETHING GETS IN THE WAY
Common Formuler questions
The connection fails even with the right URL
Check which method you selected. Xtream Codes needs its server URL, username and password; M3U needs the full playlist link. Do not paste an M3U link into an XC server field. Ask support to confirm the current account details and include the exact error code.
My username or password is rejected
Check for spaces introduced when copying, letter case and the exact server address. Use the IPTV login provided by ZivoPlay, not your email password. If it still fails, ask support to check the account’s expiry and current connection details.
The channel keeps buffering
Try an HD stream, close playback on other devices and compare several channels. If everything buffers, restart the player and test Ethernet or a stronger Wi-Fi connection. Avoid repeatedly reinstalling the app; it can remove your saved login and favourites.
Stuck on a step?
Tell us your device model, app name and the step number or exact error. Keep your passwords and playlist links out of public screenshots.
Get help with Formuler ↗Official device and player help
Installation menus can change. These manufacturer and publisher references support the device-specific instructions above. ZivoPlay login guidance comes from our account setup process.