A QUICK CHECK FIRST
What you’ll need
- Your ZivoPlay access details: an M3U playlist link or Xtream Codes (server URL, username and password). We provide both formats—choose the one you prefer that your player supports.
- A Google account for the TV’s app store.
- A compatible Android TV or Google TV device with internet access.
Check the operating system, not just the television brand. Sony, TCL and Philips models can use different platforms.
Returning after a renewal? Check your existing setup first. Don’t delete a working playlist unless you need to replace its details.
Let’s get you connected.
0 of 5 steps complete- 01
Install a TV-compatible player
Open the Apps tab or Google Play Store on your television. Search for Televizo or the TV player confirmed by support, check the developer and choose Install. Use a TV-compatible version that works with your remote rather than an unrelated phone-only APK.
- 02
Create a playlist
Open Televizo and choose the option to add a playlist. Select the Xtream Codes method for a server, username and password, or the playlist URL method for a complete M3U link. Other players may label these options Add user or Add source.
- 03
Choose M3U or Xtream Codes
ZivoPlay provides both M3U and Xtream Codes. Choose either supported option in your player, then follow the matching instructions below. You only need to add your account once.
Use Xtream CodesServer URL + username + password
- Select Xtream Codes or XC API in your player.
- Name the connection ZivoPlay.
- Enter the server URL, username and password provided by ZivoPlay in the three matching fields.
- Save or sign in, then let the channel list load.
Use M3UOne complete playlist link
- Select M3U, Playlist URL or Add playlist in your player.
- Name the playlist ZivoPlay.
- Paste the complete M3U link provided by ZivoPlay into the playlist URL field. Do not shorten it or split out its login details.
- Save or load the playlist, then let the channel list load.
For a TV app managed on its publisher’s website, use the same choice there if offered. If only one format is supported, use that one. Need your details again? Contact ZivoPlay.
Good to knowUse ZivoPlay as the playlist name. Keep the address exactly as supplied, including http/https and any port. A full M3U link and an Xtream Codes server URL are different fields; do not swap them.
- 04
Load the list and try a channel
Save the connection and allow the initial channel list to load. Open Live TV, choose a channel from your package and check picture and sound. Set your device clock to automatic and its time zone to London so the programme guide follows UK time.
Good to knowIf the guide is empty but channels play, refresh the EPG inside the player. Only add an EPG URL if ZivoPlay has supplied one.
- 05
Keep your everyday channels close
Add channels you use regularly to the player’s favourites. If you renew with the same credentials, update or refresh the existing playlist instead of deleting it. That helps preserve your favourites and settings.
IF SOMETHING GETS IN THE WAY
Common Android TV & Google TV questions
My username or password is rejected
Check for spaces introduced when copying, letter case and the exact server address. Use the IPTV login provided by ZivoPlay, not your email password. If it still fails, ask support to check the account’s expiry and current connection details.
The channel keeps buffering
Try an HD stream, close playback on other devices and compare several channels. If everything buffers, restart the player and test Ethernet or a stronger Wi-Fi connection. Avoid repeatedly reinstalling the app; it can remove your saved login and favourites.
My TV does not have Google Play
Check the TV’s operating system. A Samsung Tizen, LG webOS or other non-Android set needs its own guide. If you use a separate Android TV box, open the store on the box, not the television.
Stuck on a step?
Tell us your device model, app name and the step number or exact error. Keep your passwords and playlist links out of public screenshots.
Get help with Android TV & Google TV ↗Official device and player help
Installation menus can change. These manufacturer and publisher references support the device-specific instructions above. ZivoPlay login guidance comes from our account setup process.