Check the LG model and webOS version
Find your TV’s model and software information in its settings or on the device label. Older LG televisions can have different stores and fewer app options than recent webOS sets.
4 YEARS SERVING THE UK MARKET
A night of viewing. On your own LG TV.
Try ZivoPlay on a compatible LG webOS player before choosing a paid plan. We’ll help you check the app, connect your access details and make the most of your 24-hour trial.
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01 / CHECK YOUR SCREEN
LG webOS has its own app store and software. Start with the TV model and installed apps, rather than instructions written for Android televisions.
Find your TV’s model and software information in its settings or on the device label. Older LG televisions can have different stores and fewer app options than recent webOS sets.
Open Home on the TV, then Apps or LG Content Store, depending on the model. Look for a compatible player and verify the publisher. Android APK installers do not work on webOS.
Some apps let you enter your details using the remote. Others show a device ID and key for their management website. Keep that TV screen available when setting up from your phone.
02 / FROM REQUEST TO REMOTE
Choose WhatsApp or email and send the prepared request. Add your LG model, webOS version and player name if known. Ask about any channels important to your decision.
ZivoPlay supplies M3U and Xtream Codes. Use the matching fields in the app or on the management website shown inside it. Save the connection to the correct TV device ID if one is required.
Refresh or restart the player after saving your connection. Try several channels on the LG TV and check the picture, audio and guide during your confirmed trial window.
Already have your access details? Follow the numbered instructions and choose M3U or Xtream Codes in our setup guide.
03 / WATCH BEFORE YOU DECIDE
After setup, close and reopen the player once to check that the source was saved. Keep your access details private and avoid recreating playlists unnecessarily.
If the guide is an hour out, check automatic time and the London time zone before adding offsets. If channels play but the guide is empty, refresh the EPG in the app.
Check whether the player has its own trial or activation fee. An app licence and ZivoPlay access can expire independently; tell support the exact message if either stops working.
Ask for the current channel list before testing. Content, picture quality and app features vary. Use our full trial checklist →
ZivoPlay trial access costs £0. Your internet or mobile data costs still apply, and a third-party player can charge its own fee. Opening the request popup does not start the trial; confirm the start and expiry with our team.
You choose whether to subscribe. Compare the package price and access period before ordering. Fixed-term packages do not renew automatically.
Compare UK packages and prices ↗Refunds & cancellation ↗A FEW USEFUL ANSWERS
Yes. Request a free 24-hour ZivoPlay trial and tell us your LG model and webOS version. A compatible player must be available for that model. Our team will help check the setup before you choose a subscription.
Use Apps or LG Content Store on your TV, depending on its software version. Confirm the player and publisher for your model with support. Do not follow Android APK instructions for an LG webOS television.
Some LG players display a device ID and key and direct you to the publisher’s management website. If yours does, use the exact address shown inside the app. Other players accept details directly on the television.
No third-party player licence is included. ZivoPlay’s viewing trial costs £0, but the app publisher may charge separately. Check those charges before paying and do not confuse app activation with a viewing subscription.
Check the full playlist or login details and, for web-managed apps, the TV’s device ID. Reload the player and confirm the trial is active. If it still fails, contact support with the app name and exact error rather than deleting all settings.
YOUR SCREEN. YOUR DECISION.
Send your device details and let’s arrange your free 24-hour trial.
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