A QUICK CHECK FIRST
What you’ll need
- Your ZivoPlay access details: an M3U playlist link or Xtream Codes (server URL, username and password). We provide both formats—choose the one you prefer that your player supports.
- An Android phone or tablet with Google Play or access to the player’s official distribution page.
- A reliable internet connection; check mobile data limits before streaming.
Choose the phone guide for a Samsung Galaxy. A Samsung television uses a different operating system and has its own guide.
Returning after a renewal? Check your existing setup first. Don’t delete a working playlist unless you need to replace its details.
Let’s get you connected.
0 of 5 steps complete- 01
Get the official player
Find Televizo in Google Play or follow its official website’s download link. Check that you have the intended player and review any optional paid features. Open the app after installation.
- 02
Select your playlist type
Use the add-playlist control and choose your preferred method: Xtream Codes for the server URL, username and password, or M3U for the complete playlist link. ZivoPlay provides both formats.
- 03
Choose M3U or Xtream Codes
ZivoPlay provides both M3U and Xtream Codes. Choose either supported option in your player, then follow the matching instructions below. You only need to add your account once.
Use Xtream CodesServer URL + username + password
- Select Xtream Codes or XC API in your player.
- Name the connection ZivoPlay.
- Enter the server URL, username and password provided by ZivoPlay in the three matching fields.
- Save or sign in, then let the channel list load.
Use M3UOne complete playlist link
- Select M3U, Playlist URL or Add playlist in your player.
- Name the playlist ZivoPlay.
- Paste the complete M3U link provided by ZivoPlay into the playlist URL field. Do not shorten it or split out its login details.
- Save or load the playlist, then let the channel list load.
For a TV app managed on its publisher’s website, use the same choice there if offered. If only one format is supported, use that one. Need your details again? Contact ZivoPlay.
Good to knowUse ZivoPlay as the playlist name. Keep the address exactly as supplied, including http/https and any port. A full M3U link and an Xtream Codes server URL are different fields; do not swap them.
- 04
Load the list and try a channel
Save the connection and allow the initial channel list to load. Open Live TV, choose a channel from your package and check picture and sound. Set your device clock to automatic and its time zone to London so the programme guide follows UK time.
Good to knowIf the guide is empty but channels play, refresh the EPG inside the player. Only add an EPG URL if ZivoPlay has supplied one.
- 05
Save your preferred channels
Use the player’s favourite controls to keep regularly watched channels together. Start with Wi-Fi. If you later switch to mobile data, check your allowance and stop streams on other devices where your connection limit requires it.
IF SOMETHING GETS IN THE WAY
Common Android phone & tablet questions
My username or password is rejected
Check for spaces introduced when copying, letter case and the exact server address. Use the IPTV login provided by ZivoPlay, not your email password. If it still fails, ask support to check the account’s expiry and current connection details.
The channel keeps buffering
Try an HD stream, close playback on other devices and compare several channels. If everything buffers, restart the player and test Ethernet or a stronger Wi-Fi connection. Avoid repeatedly reinstalling the app; it can remove your saved login and favourites.
The phone works but my television does not
Confirm the TV app uses the same current account details and a supported login format. Stop playback on the phone before testing the TV, then send support both app names if only one continues to fail.
Stuck on a step?
Tell us your device model, app name and the step number or exact error. Keep your passwords and playlist links out of public screenshots.
Get help with Android phone & tablet ↗Official device and player help
Installation menus can change. These manufacturer and publisher references support the device-specific instructions above. ZivoPlay login guidance comes from our account setup process.